FAQ

Do you offer bulk or wholesale orders?

Yes, we absolutely support bulk and wholesale orders!

If you're interested in placing a wholesale order, could you kindly let us know:

-The product(s) you're interested in
-The approximate quantity you need

This way, we can check stock availability and offer you the best wholesale pricing right away. Feel free to reach out anytime! 😊

How can I contact customer service?

You can contact our customer service team immediately via live chat—simply click the chat icon on our website, and a customer service representative will assist you in real time.

For your convenience, here are all our contact details:

Live Chat: You can contact us on our website 24 hours a day

After I place my order, how long until it arrives?

Our average ETA is currently 48 hours warehouse processing time to ship + 3-7 business days transit time after shipped, however shipping carriers are experiencing capacity issues from extremely high demand, and in some cases deliveries may be delayed. Fedex and UPS are currently behind on their fulfillment guarantees. Customers are currently experiencing delays on delivery times and tracking updates. In some cases, customers will not receive their first shipping update until the package arrives at the final destination. We apologize for any inconvenience and are doing everything in our power to make sure your order arrives as quickly as possible.

Can you ship to my address?

We only ship to physical addresses within the 48 contiguous United States. We do not ship to Alaska, Hawaii, APO/FPO addresses, or US Protectorates(e.g., Puerto Rico). We do not ship outside the United States at this time.